Refund policy

ALL SALES ARE FINAL! 
NO Refunds under NO circumstance!

Exchanges are allowed 7 days after delivery is made ONLY IF items arrive defective or wrong size is sent! 

To start an exchange, you can contact us at luminaryandcompany@gmail.com

If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any return question at luminaryandcompany@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your exchange request and let you know if the exchange was approved or not. If approved, you’ll be automatically notified via email.